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Questions

FAQ

Short answers drawn from this website, the current collection and online checkout.

Products

What does Sundha Crafts offer?

Sundha Crafts is a leather goods brand of timeless handcrafted leather bags designed for everyday life, work and travel. The current collection includes backpacks, duffle bags, laptop bags, messenger bags, crossbody bags, saddle bags, and tote bags.

Where can I see the current collection?

The Shop page presents the live collection. Each piece has its own product page with photography and details drawn from the catalog. In India, the catalog price is shown in INR. Outside India, the regular price is shown, also in INR.

Personalization

Can a bag be personalized?

Some pieces in the current collection support personalization. Those product pages say so. Contact us before ordering to discuss personalization.

Can I submit personalization on this website?

Personalization details are not collected at checkout. Contact us before ordering to discuss available options.

Purchasing

How do I buy a bag?

Browse the collection on Sundha Crafts and add a piece to your bag. Guest checkout on this website is available in INR for India.

Can I check out on this website?

Yes, in INR for India. Guest checkout does not require an account. If you are signed in with a verified email, the order is saved to your account.

Do I need an account to buy?

No. Guest checkout remains available in INR for India. Creating an account requires email verification before you can open Account or see saved orders.

What currency is the price in?

In India, product pages and checkout use INR with complimentary shipping. Outside India, product pages and checkout use USD with a $10 shipping charge per item.

Where do I find order, payment or listing details?

Orders placed on this website are confirmed after Cashfree payment is verified on the server. Signed-in customers can open order history from Account. Guest orders stay with the checkout confirmation and are not attached to an account later just because the email matches.

Leather care

How should I care for a leather bag?

A leather bag asks for simple habits, not a ritual: keep it clean with a soft cloth, let it dry naturally if it gets wet, and store it away from prolonged sunlight. The Leather Care page collects the full guide.

Does leather change with use?

Yes. Colour can deepen and the surface can gloss where hands rest. Fine scratches are part of how leather lives. This is expected as the bag is carried.

General questions

What does “Crafted. Carried. Cherished.” mean?

Crafted. Carried. Cherished. is the Sundha Crafts tagline. It sits with the idea that a great leather bag becomes more beautiful with time, and is designed to accompany work, travel and everyday journeys.

Where is Sundha Crafts from?

Sundha Crafts originates from India and is made for an international audience. This website is the home of the brand.

How can I get in touch?

For the brand, the collection and press, write to hello@sundhacrafts.com. For current orders, sizing and shipping, contact us by email.

Where is shipping and returns information?

See our Shipping and Returns pages, or contact us with your order number for help.